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Title
Text copied to clipboard!Condominium Assistant
Description
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We are looking for a Condominium Assistant who is organized, proactive, and has strong communication skills to support the administrative and operational management of residential or commercial properties. This professional will play an essential role in assisting residents, property managers, service providers, and vendors, contributing to the smooth operation of condominium routines and helping maintain a safe, efficient, and well-managed environment. The role requires attention to detail, a courteous attitude, the ability to handle multiple demands at once, and a strong commitment to service quality.
The Condominium Assistant will support the daily activities of the administration, including document control, request follow-up, communication organization, meeting support, incident recording, and coordination with maintenance, concierge, cleaning, and security teams. The position may also involve assisting with contract monitoring, payment tracking, database updates, mail handling, and oversight of outsourced services. It is important that the professional is comfortable using administrative systems, spreadsheets, and communication tools, while maintaining confidentiality regarding sensitive information.
We are seeking someone who understands the importance of efficient and people-focused service, and who can guide residents clearly, record requests accurately, and direct each issue to the appropriate person or department. The professional will help resolve day-to-day problems, support internal processes, and contribute to the continuous improvement of services provided by the condominium administration. Strong organizational skills, a sense of priority, and the ability to work under pressure will be important advantages in this role.
In addition to administrative duties, the position may involve supporting inspections of common areas, following preventive maintenance schedules, controlling service provider access, and assisting with the enforcement of internal rules and condominium regulations. The Condominium Assistant must maintain a professional and respectful relationship with all stakeholders, helping promote a harmonious and functional environment.
This is an excellent opportunity for professionals who want to build a career in condominium administration and property management. We value committed, responsible, and eager-to-learn individuals who are interested in contributing to operational excellence and to the satisfaction of residents and property users. If you have a collaborative profile, strong communication skills, and an interest in working in a dynamic environment, this position may be ideal for you.
Responsibilities
Text copied to clipboard!- Assist residents, property managers, visitors, and vendors with courtesy and efficiency.
- Support the administration in daily operational and administrative condominium routines.
- Organize documents, files, contracts, and incident records.
- Assist in preparing and distributing internal communications.
- Follow up on maintenance requests and outsourced services.
- Provide support during meetings, assemblies, and attendance control.
- Update records for residents, service providers, and vendors.
- Monitor incoming requests and route them to the appropriate responsible parties.
Requirements
Text copied to clipboard!- High school diploma required; technical or higher education is a plus.
- Previous experience in customer service, administration, or condominium operations.
- Strong verbal and written communication skills.
- Basic knowledge of computers, spreadsheets, and administrative systems.
- Ability to stay organized and pay close attention to detail.
- Professional attitude, ethics, and discretion when handling information.
- Ability to manage multiple tasks and priorities.
- Availability to work in a dynamic and collaborative environment.
Potential interview questions
Text copied to clipboard!- Do you have previous experience in condominium administration or customer service?
- How do you handle residents or clients in conflict situations?
- Which administrative and computer tools are you proficient in?
- Have you supported maintenance processes, vendor control, or internal records before?
- How do you organize your work when several demands arise at the same time?
- What is your experience with in-person, phone, and email service?
- Are you comfortable working with rules, policies, and internal procedures?
- Why do you want to work as a Condominium Assistant?
